This Privacy Policy ("Policy") describes how Vows for Eternity ("VFE", "we", "us", or "our") collects, uses, shares, and protects personal information in connection with its bespoke matrimonial services offered through the website www.vowsforeternity.com ("Site") and other communication channels. This Policy applies to all individuals accessing or using our services, whether directly or via authorized representatives.
By accessing our Site, submitting personal information, or using our services, you consent to the terms of this Policy. If you do not agree, please do not access or use the Site or services.
Vows for Eternity ("VFE") is registered in the State of New York, United States, and is subject to U.S. law for users who register from the U.S. or any location outside India. In India, VFE operates as a proprietorship registered in New Delhi, and Indian law including India's Digital Personal Data Protection Act, 2023 ("DPDPA") governs users who register from within India.
This Privacy Policy governs all data handling practices across VFE's global operations and applies to all users of its services and platforms. It does not apply to practices of businesses that we do not own or control or unaffiliated third-party entities or individuals not employed by VFE.
When you register or subscribe to our services, we collect a wide variety of information that can be used to personally identify you, including but not limited to:
We also ask you to provide answers to our proprietary questionnaire regarding your physical traits, habits, likes, dislikes, personality, views on self, marriage, and the kind of partner you are seeking. We use your answers to build a personality profile to match you with compatible singles.
We display information as provided by you or someone acting on your behalf to create your profile, and are not responsible for or guarantee its authenticity. It is assumed that the information is accurate and does not misrepresent any facts, and that any third party creating your profile has your permission to do so. Once submitted, edits to your profile may not be possible.
This includes data that may relate to:
We only collect SPI with your explicit consent and when necessary for the intended purpose.
This is information not directly provided by you, but is obtained when you visit our website or access our services through third-party links or social media platforms. This includes:
This data helps us analyze trends, improve security, prevent fraud, track visitor movement in the aggregate, and enhance user experience.
VFE uses cookies and similar tools to keep track of information while you visit our website or use our services. Cookies allow us to:
If your browser is set to reject cookies, the website may not function properly. Users who refuse cookies assume all responsibility for any resulting loss of functionality. VFE does not access information outside what is placed by our own site. Cookies used by third-party advertisers or links on our website are outside VFE’s control, and we are not responsible for their practices.
We use the collected information to:
You may also receive communication regarding service updates, newsletters, or promotions. You can opt out of marketing emails, but not essential service communications.
To process purchases, we may require your name, address, phone number, email address and credit card information. Such information is used primarily to process your order or as otherwise described herein.
Payment processing is managed through third-party gateways using industry standard encryption protocols such as Secure Socket Layer (SSL) or equivalent. VFE does not store your credit card or bank account information directly.
While we strive for robust online security, we cannot guarantee absolute protection and are not liable for unintentional disclosures resulting from breaches.
You may use our referral tool to invite others to VFE by submitting their name and email address. We will store this data and send them a one-time email invitation mentioning your name. You confirm that those referred have a genuine interest in our services and are eligible to join.
VFE does not sell or rent your personal information to third parties. We may share your data in the following circumstances:
As VFE is a personalized search service, we must share your profile (including name, photograph, and preferences) with carefully evaluated prospective matches. This is central to our service and cannot be opted out of. You will receive regular communication from our team via email/phone, and promotional material may also be sent to you.
VFE may need to share your information with trusted third-party service providers (e.g., analytics, marketing platforms, payment processors) to enhance services. These providers operate under strict data protection agreements.
We may disclose information when required to do so by law or if we believe that disclosure is necessary to:
Every request or interest expressed by you or someone else is sent to our administration section and stored for future matchmaking. On an ongoing basis, VFE may ask members to provide additional details to improve services. You are responsible for ensuring the accuracy of your information and for protecting your profile with a secure password.
VFE offers discussion boards, event pages, blogs, or other spaces that may be publicly accessible to registered members. Any information disclosed in these areas is visible to other members and may not be retractable. You are advised to exercise caution when sharing personal data in these forums, as it may not be possible to remove it later.
Our Site may include links to external websites or integrate third-party services (e.g., Zoom, WhatsApp, Stripe, Instagram). We are not responsible for the privacy practices or content of these services. Third-party operators will have their own cookies and monitoring tools. VFE is not responsible for any actions once you click on a third-party operator link. Please review their respective policies before engaging.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.
You may request deletion of your personal data, subject to our retention obligations and internal policies.
Depending on your jurisdiction, you may have rights to:
For users in India: Lodge a complaint with the Data Protection Board of India
To exercise these rights, contact us at contactus@vowsforeternity.com.
We use technical, administrative, and physical safeguards to protect your personal data from unauthorized access, alteration, use, disclosure, or destruction. These measures may include, but are not limited to, regular assessments, training of personnel, etc. However, no online system is completely secure. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
If you are located outside the U.S. or India, your data may be transferred to and processed in either country where data protection laws may differ. By using our services, you consent to this transfer.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that a minor has provided us with personal information, we will delete it promptly.
By using the VFE website or services, you signify your acceptance of this Privacy Policy and our Terms and Conditions. This applies equally to users registered directly or by a third party on their behalf.
VFE reserves the right to modify this Privacy Policy at any time without prior notice. Updates will be posted on our website, and the "Effective Date" at the top will reflect the most recent changes. Please make sure you check our Terms & Conditions and Privacy Policy before confirming anything. Continued use after any updates constitutes your agreement to the revised policy.
For any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact:
Email: contactus@vowsforeternity.com
India:
US: